取消你舉辦的體驗
We understand that sometimes life gets in the way. Yet cancellations can be very disruptive for guests and should be avoided, if possible.
If one of your Experiences has to be canceled and it’s not because of Weather or Emergencies or safety issues, you may be charged a cancellation fee.
取消你舉辦的體驗
在電腦上取消你舉辦的體驗
- 點選「體驗控制面板」> 日曆
- 點選日曆上的相關日期
- 找到你想取消的場次後,點選該體驗訊息卡即可打開
- 點選「取消體驗」
- 選擇最適當的取消原因,然後點選「繼續」
- 查看體驗達人的《退訂政策》,然後點選「繼續」
- 寫下給參加者的訊息,然後點選「取消體驗」
在 Airbnb 應用程式中取消你舉辦的體驗
- 輕點「管理體驗」
- 輕點「日曆 」,然後選擇你要取消的日期與場次
- 輕點「取消體驗」
- 選擇最適當的取消原因,然後輕點「繼續」
- 查看體驗達人的《退訂政策》,然後輕點「繼續」
- 寫下給參加者的訊息,然後輕點「取消體驗」
在 Airbnb 應用程式中取消你舉辦的體驗
- 輕點「管理體驗」
- 輕點「日曆 」,然後選擇你要取消的日期與場次
- 輕點「取消體驗」
- 選擇最適當的取消原因,然後輕點「繼續」
- 查看體驗達人的《退訂政策》,然後輕點「繼續」
- 寫下給參加者的訊息,然後輕點「取消體驗」
在手機瀏覽器中取消你舉辦的體驗
- 輕點日曆
- 在日曆上輕點相關日期
- 找到你想取消的場次後,輕點該體驗訊息卡即可打開
- 輕點「取消體驗」
- 選擇最適當的取消原因,然後輕點「繼續」
- 查看體驗達人的《退訂政策》,然後輕點「繼續」
- 寫下給參加者的訊息,然後輕點「取消體驗」
What cancellation penalties apply
Penalties may apply if you cancel an Experience that’s already been booked by a guest.
We may charge a fee of up to 20% of the booking value of the canceled Experience, which we’ll deduct from an upcoming payout. We’ll notify you if a fee will be charged before you complete a cancellation.
Frequent cancellations, or no-shows, are a violation of our Terms of Service and may result in removal of your Experience from Airbnb.
If you need to cancel your Experience because of weather
If your Experience takes place outdoors, you may cancel if weather conditions create an unsafe or uncomfortable environment for your guests. You won't be charged a penalty fee. We may contact you for documentation to verify weather-related claims.
If you need to cancel your Experience because of emergencies or safety issues
We understand that emergencies happen. We don’t apply penalties for cancellations covered under the Major Disruptive Events Policy, or for cancellations made for valid safety reasons.
What happens to guests when you cancel their Experience reservation
Your guests will receive a notification and a full refund.
If you rebook your guests for a different date or time after canceling
If you and your guests agree to an alternative date or time and they rebook your Experience, contact us to let us know after you cancel. We’ll verify that your guests have agreed, and we’ll remove any penalty that was applied.
相關文章
- 旅客
如果體驗達人取消體驗
如果體驗達人必須取消體驗,你會立即收到通知,並拿回全額退款。 - 體驗達人
如果天氣惡劣影響體驗的舉辦,該怎麼辦?
如果體驗開始前或舉辦期間的天氣狀況會影響參加者的安全,你可以取消預訂且免受處罰。 - 體驗達人
查詢體驗預訂的《退訂政策》
退款金額取決於體驗達人採用的《退訂政策》,以及你取消的日期和時間。